Process documentation, job costing, compensation design, and the audits that tell you whether any of it is true.
The kits are this work turned into a box you can run yourself. Sometimes a box is not what you need.
| Engagement | What comes out of it |
|---|---|
| An audit | Labor, material, job cost, lead distribution, territory, or your own documents. A register of what did not reconcile, sorted by what it is worth, with everything I could not test written down beside it. |
| SOPs and process documentation | The thing people actually do, written so the answer to "how does this work" stops being a person. Built to be handed over, not admired. |
| Compensation design | A plan somebody can compute without asking. Margin floors, fail-safes, and the agreement language that goes with them. |
| Job costing | Getting cost to leaf level so you can tell a pricing problem from an execution problem, which look identical in a margin report. |
| A gate | A short list of mechanical checks that run before something goes out, each one standing behind a failure that already happened to you. |
I will not tell you a number I could not pull. I will not build a case out of a missing document, because missing paperwork is not fraud. And I will not hand you a finding that blames a person when a mechanism explains it.
Tell me what is happening and what you have already tried. If it is not something I should take on, I will say so and tell you what I would do instead.